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Here at Home Furnishing Direct we feel that there is no better advertisement of our products and services than the recommendations of our customers. We are always happy to receive comments, good or bad, so that we can be constantly reviewing what we do and how we do it in order to improve. We have copied a few comments below from feedback that has been sent to us; spelling errors included! A big thank you to all of our customers who have contributed.
"Just to commend you on your help and excellent service. I most definately will be recommending this website to friends and family. The throws are going to make excellent xmas presents. Thank you very much."
"Just a quick note to say that I have received the wolf throw and cushions today. My wife is over the moon and she will be ordering another throw from you very soon"
"Thank you - order received, very pleased."
"The picture has just arrived and I know the old lady will be delighted with it. Thank you for such excellent service."
"Many thanks for your prompt reply, particularly at the weekend – much appreciated!
Thank you also for bending your ‘rules’ to accommodate my taste in throws – also much appreciated."
"Many thanks for order no 942. It arrived this morning. Delighted with it ! Thanks for staying in contact regarding delivery."
"Thank you for your e.mail. I was very impressed with your prompt response to my failed order. I had intended to contact you on Monday to enquire about direct payment"..........
it would appear that I have successfully processed my order. Thank you for your help and excellent service. I am very impressed with your efficiency"
"Thanks for fantastically quick response"
"Having received my order today I am writing to say how delighted I am with the fur throw and cushions, also to thank you for covering the additional postage charge for overseas posting. I am very impressed with your excellent service and as I said before I will be happy to recommend your internet site to my friends here in the South of France."
"Just to say that I have received the faux throws and to let you know that they are beautiful. Thank you"
"Just a quick E-mail to say that I have received the rug this morning and it is beautiful, just like the faux throws."
"Thank you for your e-mail. I am truly impressed by your response"
"Many thanks for your swift response to my email"
"Thank you so much for the cutting - it was great - really authentic! I'm saving the pennies so I can get one. "
"dear mr c/ i received the leopard throw today and i was extremely happy with my selection and the quality of your goods. thank you once again for all your help and also the speed in which you expedited my order. thankyou once again."
"Just to let you know that my Sister received the rug this morning, that was quick. She is absolutely thrilled with it."
"Many thanks – the throw was delivered a couple of days before the date and my wife loves it!"
"Blocks received today! Thanks for getting them sorted in such quick time. They are superb and we are very happy with them."
"thanks John, table arrived this morning and I am absolutely delighted with it, just what I was looking for. Many thanks"
"Thankyou!
My cushions arrived early this morning and I absolutely love them!
Thank you so much for really good service."
"Just e-mailing to say the squirrels have arrived today - they're absolutely gorgeous and are on the settees now.
Thanks very much"
"Hi John,
Firstly, I hope you don't mind me calling you John ...
Secondly, I did receie the swatches you sent ... Many Thanks ..... and was so overwhelmed by the quality that I decided to place an order.
I did initially have problems with the Protx payment method insofar as not being able to access the process however; I did manage to successfully access it on the 14th May in which I placed an order for two Black Bear Throws and One White Deluxe Polar Throw."
"All arrived safely today.. Thankyou thankyou. Both superb,especially the mink!
It has been a pleasure to deal with you."
"Just to let you know that I am in receipt of the samples and thank so much for sending them so promptly."
"I received my throw, it is absolutely beautiful! Thank you so much!"
"Just to let you know that I did receive the cushion covers yesterday morning, which I was very pleased about, because my daughter came to see me and collect her Christmas and birthday present. She is absolutely delighted with the throw and the covers which were an extra surprise for her. Thank you for your prompt service."
"Got it last night and it's beautiful - worth waiting for.� I'll be ordering more before you know it."
"I am completely overwhelmed by the service you offer. Yes, I received your additional photograph and it was of interest."
"thank you very much for your prompt service-the table is of exceptional quality and i will definitely recommend you "
"Received the cushions today, thank you, I am very very pleased with them."
"My son was very pleased with his wolf throw and my mother in law was very impressed with the koala throw. The quality is excellent. It looks and feels like real fur.
Thank you so much for such a wonderful product."
"I hope you haven't panicked about my mail. Nicki has just phoned to say that she has received her throw today, she is absolutely thrilled with it, she said that she has not seen anything as good and beautiful out there in the shops, or on the net. Also she is glad that she didn't have a bigger size as it would have been to cumbersome otherwise."
"Fur received with thanks - it’s great!
Friendly customer service much appreciated
Kind regards"
"Thanks a million for your note at that hour, you're completely right - ordering 5 packs of inners was my mistake indeed. I only need 5 cushions, but didn't pay attention that the inners were sold in packs of 4. The end sum did seem a bit high for what I was buying, but I thought it was due to the quality of the goods. :)"
"This is all perfect, thank you very much for the incredible service !! Kind regards"
"Just to let you know that my goods have arrived safely and I'm extremely pleased with them. Thank you for a quick service I will use your company again in the future."
"My order arrived safely and in perfect condition to-day Friday afternoon. The quality of the fur throw and cushion covers is divine. The look on the bed is exquisite and i am very pleased with them. It was a pleasure doing business with your company. Thanking you," |